Scope:

These general terms and conditions of sale apply to all sales of products and services made on the Carriou Innovation website. By placing an order on our website, you accept these terms and conditions of sale without reservation.

Products and Services:

We are committed to providing products and services that comply with the descriptions provided on our website. The essential characteristics of the products and services are presented clearly and precisely on the corresponding pages.

Prices:

The prices of our products and services are indicated in euros, all taxes included. Delivery charges are calculated and added to the total order before final validation. We reserve the right to modify our prices at any time, but products will be invoiced based on the rates in effect at the time of order validation.

Order:

To place an order, you must follow the online ordering process and fill in the required information. Once your order is placed, you will receive a confirmation email summarizing the details of your order. The order will only be considered final upon receipt of payment.

Payment:

Payment is made online at the time of ordering. We accept payments by credit or debit card via the secure Stripe payment platform, as well as bank transfers.

Delivery:

Delivery times are indicated during the ordering process. We strive to meet these deadlines, but we cannot be held responsible for delays in delivery beyond our control.

Right of Withdrawal:

In accordance with applicable law, you have a withdrawal period of 14 days from receipt of the products to return an item and request a refund. Return costs are at your expense.

Warranty:

Our products and services are guaranteed in accordance with the applicable legal provisions. In the event of a defect or non-compliance of a product, we undertake to replace it or refund it.

Liability:

Our liability cannot be engaged in case of indirect or unforeseeable damages resulting from the use of our products or services.

Applicable Law and Competent Jurisdiction:

These general terms and conditions of sale are governed and interpreted in accordance with the laws in force in France. Any dispute arising from these general terms and conditions of sale will be subject to the exclusive jurisdiction of the competent courts of Angers, France.

Contact:

If you have any questions or concerns regarding our general terms and conditions of sale, please do not hesitate to contact us at the following address: contact@carriou.fr